Your comfort is our commitment
Experience the gold standard in care with our PASS Certified Team, who will ensure You're safe, supported, and well taken care of on every journey.
Your comfort is our commitment
Experience the gold standard in care with our PASS Certified Team, who will ensure You're safe, supported, and well taken care of on every journey.
What is PASS Certification?
At CallTheCare, we prioritize not just the physical well-being of our passengers but also their emotional and psychological comfort. Our commitment to this holistic approach is underscored by our PASS certification, ensuring that our staff is always sensitive, assistive, and supportive.
PASS, or Passenger Assistance, Safety, and Sensitivity, is a comprehensive training program designed for transportation professionals by the Community Transportation Association of America (CTAA). The certification equips our team with the skills and knowledge to assist passengers in a manner that emphasizes dignity, respect, and safety.
Key Components of PASS Certification:
Passenger Assistance Techniques
Our team is trained in the proper techniques to assist passengers in entering and exiting vehicles, ensuring safety and minimizing the risk of injuries.
Sensitivity Training
Recognizing the diverse needs of our passengers, our staff undergoes sensitivity training. This ensures they approach each passenger with empathy, understanding, and respect.
Emergency Preparedness
In the unlikely event of an emergency, our PASS-certified team is prepared to respond swiftly and effectively, ensuring the safety of the passengers onboard.
Equipment Handling
Proper use and handling of equipment, including wheelchairs and other mobility aids, are integral to the PASS certification, ensuring that all equipment is used safely and correctly.
Passenger Assistance Techniques
Our team is trained in the proper techniques to assist passengers in entering and exiting vehicles, ensuring safety and minimizing the risk of injuries.
Sensitivity Training
Recognizing the diverse needs of our passengers, our staff undergoes sensitivity training. This ensures they approach each passenger with empathy, understanding, and respect.
Emergency Preparedness
In the unlikely event of an emergency, our PASS-certified team is prepared to respond swiftly and effectively, ensuring the safety of the passengers onboard.
Equipment Handling
Proper use and handling of equipment, including wheelchairs and other mobility aids, are integral to the PASS certification, ensuring that all equipment is used safely and correctly.
Why Choose a PASS-Certified Provider?
01
Enhanced Safety
PASS certification ensures that our team is equipped with the latest safety techniques, reducing the risk of accidents or injuries.
02
Dignified Care
Our sensitivity training ensures that every passenger is treated with the utmost respect and dignity, regardless of their physical or cognitive abilities.
03
Peace of Mind
Knowing that your transportation provider is PASS-certified offers peace of mind, ensuring that you or your loved ones are in capable and caring hands.
How We Help Clients
Our Services
Wheelchair Transportation
We understand the importance of accessible transportation for passengers who rely on wheelchairs for mobility.
Stretcher Transportation
Our stretcher transportation service prioritizes each patient's well-being, offering a safe, stable, and carefully managed ride. Our skilled and experienced team ensures reliable, professional non-emergency stretcher transport from start to finish.
Long-Distance Transportation
For long-distance non-emergency medical transportation, our specialized fleet ensures a safe, comfortable, and reliable experience. Even lengthy trips become smooth and stress-free thanks to our well-equipped vehicles and professional team.
Hospital Discharge Transportation
Every journey with us is a promise of safety, attentiveness, and exceptional service.
For more information about our PASS certification or to book a ride with our trained professionals, contact us at 855 850 2255 or email info@callthecare.com.
Friendly Asked Questions.
Still have a question?
Our team is ready to assist you with anything you need.